Login Issues - Can't Use ND Credentials
If you can access the mot-r login screen but your credentials are not working, please remember that mot-r has a different login than your NetDocuments account. These accounts cannot share a login to ensure the appropriate security controls are maintained. NetDocuments and mercanix are separate companies with separate solutions. We do have deeply integrated solutions, but if you are using your NetDocuments credentials for your mot-r login you will be denied by mot-r.